If you’ve been declined after applying for a Chase credit card, depending on the reason, there may be hope! You can call the Chase Reconsideration Line at 1-888-270-2127 to see if they will “reconsider” your application.

We’ve had to call twice and were approved both times.

Read on to find out how we did it and what you should expect when calling Chase.

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Our Story With the Chase Reconsideration Line

Chase Reconsideration Line

My husband applied for the Chase Sapphire Reserve card the last day the 100,000-point Chase Ultimate Rewards bonus was available.

Chase Ultimate Rewards can be transferred to airlines like Southwest and British Airways, as well as a variety of hotel chains.

Chase Sapphire Reserve and Chase Sapphire Preferred allow you to earn between 2 and 3 points per dollar on dining and travel expenditures and offer 50,000-80,000 (can vary based on offer) Chase Ultimate Rewards points after meeting the minimum spend.

These can be instantly transferred to Southwest — and other airlines like British Airways and Aer Lingus — to use for free flights.

My husband was initially declined, and the letter we received in the mail stated that he had incurred “too many credit inquiries with Chase.”

He had applied for a different Chase card in December, and unfortunately, the applications fell within 30 days of each other.

We would not have applied so closely, but we did not hear until AFTER he applied for the first card that the Chase Sapphire Reserve 100,000-point bonus would end after January 12.

I suspected based on the letter he received that the 2 applications within 30 days was the reason and so I had him call the Chase Reconsideration Line.

Long story short, he was ultimately approved after we spent about 30 minutes on the phone with a very nice Customer Service Agent.

She commented that he was now past the 30-day mark of the date he applied for the first Chase card and so she could “consider” him again. 

I’ve also had readers who’ve been successful in applying for 2 Chase cards within one day, apparently because it only shows up as one “hit” or “pull” to your credit for Chase. However, I have not tried this approach, so I cannot vouch for it.

Calling the reconsideration line and securing this ONE card enabled my family of 4 to travel entirely on miles to Europe!

What to Know When Calling the Chase Reconsideration Line

Travel Credit Card Plan

  • Make sure you have at least 30 minutes.
  • Have your explanation ready regarding why you want this card, and if you applied for a different card within 30 days, why that happened.
  • Have financial information available, including:
    • Monthly rent or mortgage payment
    • Reasons for any credit inquiries within the last year or two (such as “We bought a new home” or “We were looking for an equity line” or “We bought a new car”)
    • Total household income and which year it is based on
    • If self-employed, the business profit
  • If a spouse is on the phone with you, they have to run through an “approval” process for you to allow them to speak on your behalf
  • If the application was for a Chase business credit card, you’ll need:
    • an EIN number
    • Possible proof of your involvement in the business (some sort of official document with your name and the official name of the business; we have an easy way around this that we share inside the Families Fly Free membership)
    • Business sales and profit
    • Tax documents for the previous year

We were asked all of the above (except for the items for a business card application) and I jumped on to help my husband since I handle most of the family finances.

Additionally, the Chase rep said we were STILL eligible for the 100,000-point bonus because the original application date was on or before January 12.

I also had to call the Chase Reconsideration Line when I first applied for the Southwest Business Premier card and was initially denied. After producing and faxing quite a bit of supporting documentation, I was approved.

And it was WELL worth it, as this card enabled me to earn my first Southwest Companion Pass, which lets one person fly FREE with me for up to TWO years.

It’s an important key to my Fly Free Process, as 1 of your family members never has to pay points OR dollars when flying Southwest. That helps stretch your frequent flyer miles across MORE trips.

To Sum It Up

So, there is hope in the Chase Reconsideration Line!

You may have been denied on the first go-around, but there’s plenty of reason to think you will be approved — with a little extra information and documentation — on your second try.

Don’t be discouraged. Keep at it until you’ve tried everything to get an approval!

If you’d like personal help navigating this process, come join us inside the Families Fly Free membership where you receive best in the industry support via email, text and live Zoom calls, as well as learn our simple step-by-step plan to always fly your whole family for free.

Remember your end goal: free travel!

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  • Lyn Mettler

    Lyn Mettler is a longtime travel writer for US News & World Report, USA Today 10Best and The TODAY Show who created Families Fly Free, a program which teaches families her simple system to use travel rewards to fly for free.

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